M&S is investigating a potential class action against a duct cleaning services company for violations of the Telephone Consumer Protection Act and related consumer fraud. Despite the fact that the TCPA restricts unsolicited phone calls and “robocalls,” it appears that this company uses such calls routinely to enlist customers.
The company operates under the names Anytime Duct Cleaning, AA Duct Cleaning, and AAA Anytime Duct Cleaning.
The Company allegedly makes unsolicited telephone calls and visits to consumers, especially senior citizens. It also engages in a “bait & switch” scheme by advertising one price for air duct cleaning while charging another price. Further, the Company allegedly misrepresents to consumers the necessity of purchasing expensive services.
Better Business Bureaus in Georgia and Missouri have issued warnings and opened investigations against the Company. The Missouri Attorney General has also filed a lawsuit against the Company.
If you have received unsolicited calls or robocalls, or you have purchased duct cleaning services from the Company, we would like to speak with you.
BBB Issues Warning on Anytime Duct Cleaning and AA Duct