Safeway Product Recalls

Protecting the American Consumer

Case Team

  • Cyrus Mehri
  • Steven A. Skalet

Practice Areas

  • Consumer Protection
Safeway sign

Case Summary

Mehri & Skalet, in conjunction with the Center for Science in the Public Interest and others, has filed a class action lawsuit against Safeway for its failure to notify Club Card holders about recalls of dangerous or unsafe products. Safeway collects phone numbers and other contact information for every customer who uses its Safeway Club Card, but fails to contact customers to inform them of product recalls, as other stores do. We believe that Safeway tracks all purchases and should use this information to inform customers of recalls and refund to customers the cost of the dangerous or unsafe food or product.

Plaintiffs filed their complaint in February 2011. On April 7, 2014, the District Court denied Safeway’s motion for summary judgment, roundly rejecting their argument that they do not owe a duty to their customers to notify them that they have purchased a dangerous, or life-threatening product. The meaning of this ruling is that Safeway ultimately could be held to an obligation to provide electronic notification to its customers through the contact information in its databases.

Please contact us if you purchased products at Safeway that were subsequently recalled. For more information, see the complaint and the Center for Science in the Public Interest information page.

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