M&S filed a case on behalf of the National Fair Housing Alliance (NFHA) against the Bank of America Corporation for discriminatory practices. Bank of America engaged in practices of unlawful discrimination in making available home loans and the terms and conditions of such loans against prospective Hispanic borrowers. A series of tests were conducted over a period of several months. The tests revealed a pattern of discriminatory conduct at a Bank of America branch in Charleston involving denying and/or ignoring requests to speak with a loan officer about home loans and/or quoting a higher monthly payment and closing costs to Hispanic prospective borrowers as compared to similarly situated white prospective borrowers. The case resolved favorably.